Case Study: Falck Global improves fleet maintenance and defect reporting with FleetWave from Chevin Fleet

Falck Global manages 4,000 emergency services vehicles with Chevin Fleet

Falck Global, a provider of emergency and healthcare services, faced challenges managing its diverse fleet of over 4,000 vehicles, primarily ambulances. Before implementing Chevin's FleetWave software, the company struggled with decentralized, paper-based processes for maintenance tracking, defect reporting, and accident claims, which were managed through Excel spreadsheets and multiple systems across different countries.

Chevin addressed these challenges by implementing FleetWave, which centralized all fleet management data. The solution included a Driver App for daily vehicle checks and real-time defect reporting, eliminating duplicate data entry. This led to significant improvements, including streamlined work orders and more efficient accident claim processing. The primary benefit for Falck was the consolidation of defect reporting into a single system, which eliminated double work. Dorota Onisk of Falck also highlighted the value of Chevin's responsive customer support and the insights shared from other customers.

Falck Global