Case Study: Taylor Higson achieves reliable, high-quality calls with Chess Cloud Voice from Chess ICT

Taylor Higson improves call quality and scales to 20 users with Chess ICT

Taylor Higson, a specialist print and packaging recruitment consultancy, faced significant challenges with unreliable phone service, including poor call quality and an inability to transfer calls, which severely impacted their business communications. They partnered with Chess ICT to implement Chess Cloud Voice, a VoIP telephony solution, to resolve these critical issues.

Chess ICT expertly managed the transition to their Cloud Voice system, ensuring a smooth and stress-free process with rapid number porting. The solution delivered significantly improved call quality, seamless transfers, and readily available support. This has allowed Taylor Higson to focus on core business objectives without technical disruptions and they have already begun scaling the solution to add new users.

Taylor Higson