Case Study: SSE streamlines expense claims with Chess ICT and Microsoft Power Platform

SSE streamlines expenses for 4,000+ users with Chess ICT

SSE, a leading energy company in the UK and Ireland, faced an inefficient, spreadsheet-based expense claim process that was inaccessible to field staff on mobile devices and lacked workflow, tracking, and audit features. To support its digital strategy, SSE partnered with Chess ICT to develop a new solution using Microsoft Power Platform.

Chess ICT built a Power Platform application with mobile and desktop canvas apps, automated workflows with Power Automate, and Dataverse storage. This allowed over 4,000 users to submit and approve claims from any device, attach receipt photos, and benefit from automated routing and notifications. The result was a streamlined, secure, and more efficient process that significantly improved employee satisfaction and aligned with SSE's digital-first goals.

SSE