Case Study: On Call Security improves connectivity and efficiency with Chess ICT

On Call Security improves reliability for 25,000 users with Chess ICT

On Call Security, a UK-based provider of monitored home protection systems, faced significant challenges with their previous SIM provider, which caused unreliable connectivity in their alarm panels and smart watches. This unreliability, combined with poor customer service, threatened their operational efficiency and their ability to deliver dependable security services. A recommendation prompted them to seek a new partner, leading them to the vendor, Chess ICT.

Chess ICT provided their IoT SIMs, which integrated seamlessly into On Call Security's existing equipment. The onboarding process was smooth, with knowledgeable support ensuring rapid deployment. As a result, On Call Security achieved increased operational efficiency, improved reliability of their devices, and greater confidence in their service scalability. The partnership with Chess ICT has empowered their technical team and contributed to a more efficient and reliable operational model.

On Call Security