Case Study: OAC improves client service and reduces costs with Chess ICT and Microsoft Teams

OAC consolidates 3 services and saves money with Chess ICT

OAC, a team of actuaries and financial services consultants with a home-based workforce, needed a unified communications platform to help their specialists communicate and collaborate effectively regardless of location. They partnered with Chess ICT to find a solution that would provide a flexible phone system with business functionality and integrate with their existing Office 365 environment.

Chess ICT implemented Microsoft Teams Phone System with a Domestic Calling Plan for OAC. This consolidated three separate services into a single platform, leading to increased productivity and overall cost savings. Staff responded positively to the new features, which improved their efficiency in managing calls and conferences. Chess ICT also became OAC's single point of contact for support, simplifying the management of their IT environment.

OAC