Case Study: JUST IT achieves remote-ready Teams voice communications with Chess ICT

Just IT upgrades 140+ users to Teams Voice with Chess ICT

just IT, a national provider of IT apprenticeships and training, faced a significant communications challenge with the onset of the COVID-19 pandemic. Their legacy Samsung telephony system was inadequate for supporting remote work, forcing some staff to use personal or burner phones. To address this, they sought a secure and reliable solution and engaged several providers, including vendor Chess ICT.

Chess ICT implemented a Microsoft Teams Voice solution via direct routing, which was chosen for its economy and seamless integration. The project was managed with high quality and clear communication, resulting in a smooth migration with minimal downtime. The solution successfully enabled all 140+ users at just IT to work remotely from home effectively during the lockdown.

Just IT