Chess ICT
48 Case Studies
A Chess ICT Case Study
Freeths, a UK-based commercial law firm, was facing challenges with its mobile solution and legacy unified communications system. Their in-house team was stretched thin managing the mobile estate and they needed a trusted partner to ensure a seamless migration without downtime, achieve cost savings, and gain support for their wider technology infrastructure. They engaged vendor Chess ICT for a new mobile and unified communications solution.
Chess ICT successfully migrated Freeths' mobile estate, delivering immediate cost savings of approximately £3,000 per month. They provided dedicated support and management for the mobile fleet, freeing up internal resources. The partnership expanded to include an Adoption and Change Management program and a migration to Microsoft Teams Voice, which provided substantial cost savings and supported agile working. Chess ICT continues to work with Freeths on further improvements to their infrastructure.