Case Study: Armstrong Craven improves efficiency and cuts international call costs with Chess ICT Cloud PBX

Armstrong Craven saves 25%–30% per month with Chess ICT

Armstrong Craven, a global recruitment firm specializing in talent insight, needed a scalable cloud-based telephony system to support its international offices and reduce the high costs of its frequent international calls. Their challenge was to find a future-proof solution that provided better call management features and retained their existing numbers, all while securing a long-term partnership with a vendor like Chess ICT.

Chess ICT implemented its Cloud PBX and cloud-based conferencing services across all of Armstrong Craven's global locations. The results were highly successful, with the new system saving tens of thousands of pounds annually. The company reported a 50% improvement in business efficiency and a 25-30% reduction in monthly costs, primarily due to Chess ICT's negotiation of improved international call rates.

Armstrong Craven