Case Study: CUNY York College achieves hassle-free online equipment bookings with CHEQROOM

The York College at CUNY transitioned to hassle-free online equipment bookings with CHEQROOM

CUNY York College, part of the City University of New York in Queens, New York, needed a better way to manage equipment loans and class reservations. Before CHEQROOM, staff dealt with an awkward offline system that made online bookings difficult, was hard to customize, and created problems with recurring reservations.

With CHEQROOM’s cloud-based inventory and reservation platform, York College moved to self-service online bookings that staff and faculty can access from phones or laptops, while also making reservations easy to edit. CHEQROOM improved user satisfaction, saved Brian Jailall time with the mobile app, and streamlined equipment management across more than 1,800 items.

CUNY York College

Brian Jailall

Media Technology Supervisor