Case Study: Darkhorse streamlines equipment reservations and check-outs with CHEQROOM

Darkhorse went from having no system in place to setting up a streamlined reservations and check-out process using CHEQROOM

Darkhorse, a brand experience agency in Auckland, New Zealand, had no real system for tracking and managing its event assets, client materials, or item conditions. The team needed a better way to handle reservations, check-outs, and storage for its 275+ items, so it turned to CHEQROOM.

With CHEQROOM, Darkhorse streamlined its reservation and check-out workflow, added clear condition tracking with item flagging, and gave selected clients self-service access to their own stored inventory. The team now uses a more robust booking process for all equipment, with assets checked out only when they physically leave the warehouse, improving organization and visibility across the business.

Darkhorse

Jennifer Whooley

Production Operations Manager