Case Study: University of British Columbia achieves a more reliable, accessible Drupal website with Cheeky Monkey Media

University of British Columbia strengthens Drupal support with Cheeky Monkey Media and 32+ updates

The University of British Columbia's Continuing Professional Development unit (UBC CPD) needed a more reliable and flexible partner for its complex Drupal website. Their previous reactive support model was insufficient, leading to inconsistent communication, a lack of project transparency, and a rigid support structure that did not meet their evolving needs for accessibility, performance, and user experience improvements.

Cheeky Monkey Media provided proactive Drupal maintenance and support, executing a strategic Drupal 10 upgrade and ongoing improvements. The solution included 32+ core and module updates, the launch of a custom Coach & Mentor directory tool, and significant enhancements to UX and accessibility. Cheeky Monkey Media delivered a more reliable, modern, and user-friendly website with clearer communication and a flexible support structure that better fit the UBC CPD team's workflow.

University of British Columbia (ubc)