Case Study: TiVo achieves faster, higher-quality hires with Checkster's Reference Check 2.0 and 360 Checkup

How to become a business partner

TiVo, a pioneer in home entertainment and creator of the DVR, faced an inefficient and low-impact reference-check process that sat at the end of hiring and rarely influenced decisions. Charged with building a staffing function, TiVo’s Talent Acquisition leader introduced Checkster to turn a time‑wasting step into meaningful, measurable input and to shift recruiting from filling roles to driving business outcomes.

TiVo implemented Checkster’s Reference Check 2.0 before final interviews, delivering objective reports to hiring managers within hours, and a 90‑day Checkster 360 to collect early performance feedback and quality‑of‑hire data. The changes improved credibility with hiring managers and executives, sped up the recruiting workflow, enabled benchmarking and root‑cause analysis on miss‑hires, and repositioned Talent Acquisition as a strategic business partner.

TiVo

William Uranga

Senior Director of Talent Acquisition