Case Study: Room & Board reduces manual background check adjudication by 50% with Checkr

Room & Board streamlines background checks with Checkr and iCIMS

Room & Board, a national retailer of modern home furnishings, needed a better way to manage its background check process after relying on a legacy vendor for years. The manual workflow created delays, compliance concerns, and extra effort for its talent acquisition team. Room & Board used Checkr for criminal background checks and driving record (MVR) checks, with a strong focus on candidate experience and compliance.

By implementing Checkr’s integration with iCIMS, Room & Board automated background check requests, streamlined adverse action and compliance steps, and reduced manual candidate emailing. Checkr’s Candidate Portal also made it easier for candidates to complete their information quickly. As a result, Room & Board cut adjudication time by 50%, improved turnaround times, and saw a better overall candidate experience with more reliable support from Checkr.

Room & Board

Lynda Whittemore

Director of Talent Acquisition