Case Study: Independent Home Care Alliance speeds hiring and builds trust with Checkr

IHCA Enhances Hiring and Builds Trust with Checkr

Independent Home Care Alliance (IHCA), a national member-based organization supporting independent home care agencies, needed a faster and more reliable background check process to hire qualified caregivers and administrative staff across multiple states. Before working with Checkr, IHCA faced long turnaround times, limited visibility into candidate status, and concerns about the accuracy of results. They used Checkr’s criminal background checks and continuous monitoring products to address these challenges.

By implementing Checkr, IHCA streamlined background checks, improved candidate transparency through the candidate portal, and gained real-time monitoring with Continuous Checks. The organization reduced its average background check turnaround time by 90%, improved compliance confidence, and reduced manual coordination for its hiring team. Checkr helped IHCA build trust with candidates, minimize risk, and support its growth in a high-turnover industry.

Independent Home Care Alliance

Courtney Carroll

Recruiting and Onboarding Manager