Case Study: Delivery Drivers, Inc. achieves rapid expansion into 170 new markets and faster, compliant hiring with Checkr

How Retailers are Finding New Talent and Expanding into Delivery Markets with a People Trust Platform

Delivery Drivers, Inc. (DDI) faced fast‑moving hiring needs and strict compliance requirements as it expanded delivery operations—needing to recruit large volumes of drivers quickly, verify identities and motor vehicle records, and meet FCRA/EEOC obligations. To address these challenges, DDI partnered with Checkr and adopted Checkr’s background‑check and identity‑verification platform.

Checkr implemented automated, customizable screening workflows (background checks, MVR screenings, identity verification and an exceptions process) to speed hiring, improve compliance and maintain safety. Checkr’s platform helped retailers expand into new markets (one customer grew delivery into 170 new markets in a year), enabled up to 9% higher candidate conversion via exceptions, cut adjudication time by 93% for Favor Delivery, and reduced turnaround time by 72% for FCR—results DDI credits with delivering greater flexibility, compliance and business growth.

Delivery Drivers, Inc.

Francisco Cruz-Mendoza

Operations Manager