Case Study: eTech Global Services achieves 70% faster, compliant hiring with Checkr

How Checkr Mitigates Risks & Maintains Compliance

ETech Global Services, a provider of customer engagement solutions for Fortune 500 clients, universities, banks and telecoms, faced slow and risky onboarding: they ran 800–900 background checks a year but waited up to nine days for results, sometimes pulling trainees mid-class when issues arose. To solve this, ETech turned to Checkr’s background-check platform and services.

Checkr implemented faster, more accurate screening with features like Continuous Check, custom filtering, status notifications and an intuitive adjudication workflow. The result: average turnaround dropped to about 2 days (≈70% faster), roughly 900 checks completed annually, $20,000 in yearly cost savings from eliminated false onboarding starts, and improved ongoing compliance and risk mitigation for high-security hires.

ETech Global Services

Veronica Chimney

Senior Vice President of Human Resources