Case Study: Agero achieves faster, safer high-volume onboarding with Checkr

How A Leading Roadside Assistance Company Leverages Technology & Data to Drive a Customer-First Business

Agero, a leading provider of white‑label roadside assistance and accident management services, needed a faster, more scalable background check solution to support its growing network of third‑party service partners and internal hires. After an RFP, Agero chose Checkr for its technology‑first background check platform to handle high volumes, meet differing geographic and customer requirements, and deliver a smooth, candidate‑friendly experience.

Checkr implemented its screening platform — including API integration, candidate‑friendly automation, and an Adjudication Matrix for geography‑specific rules — which improved completion rates, decreased time to complete checks, and reduced onboarding time while maintaining compliance and safety. With Checkr, Agero ran over 3,000 background checks in the last year and scaled hiring safely across its network, supported by Checkr’s capacity to protect millions of drivers annually.

Agero

Peter Necheles

Chief Legal Officer