Case Study: Delivery Drivers Inc. achieves safe, efficient pandemic hiring and 300% faster onboarding with Checkr

Hiring Essential Workers Safely & Efficiently During a Pandemic

Delivery Drivers, Inc. (DDI), a 25‑year last‑mile labor provider serving clients from small restaurants to Walmart, faced a major hiring bottleneck when COVID-19 court closures stalled background checks for essential driver hires. To keep onboarding fast and candidate‑friendly without sacrificing accuracy, DDI turned to Checkr and its COVID Continuity Package to maintain hiring momentum during the pandemic.

Checkr implemented a tech‑enabled solution that skips searches in jurisdictions with closed courts and leverages automated, AI‑powered background checks with a mobile‑friendly application and ETA feature. The result: Checkr ran over 3,829 reports in 30 days, delivered an average turnaround of 1.89 days, produced a 300% improvement in average onboarding time, and unblocked 100% of candidates from the background‑check bottleneck—allowing DDI to reallocate adjudication time to higher‑value work.

Delivery Drivers, Inc.

Aaron Hageman

CEO