Case Study: Angi improves hiring efficiency and candidate experience with Checkr

Angi Connects 230,000+ Professionals and Customers with Secure Vetting and Frictionless Onboarding

Angi, a gig and marketplace company connecting more than 230,000 home service professionals with customers, needed a faster, more compliant way to handle a high volume of hiring workflows. The team was managing about 4,500 background checks each week and wanted to improve candidate experience, reduce onboarding friction, and support fair chance hiring.

Checkr provided automation through products including Checkr Assess, Analytics, Adjudication, and the Candidate Portal, helping Angi streamline background check decisions and communicate with candidates by SMS. The results included eliminating manual criminal record review, reducing headcount in that department by 20%, improving candidate experience, and giving Angi greater confidence in consistent, compliant decisions as the company scales.

Angi

Sean Miller

Vice President of Operations