Case Study: Vaco achieves stronger email security and 20% fewer support calls with Check Point Software's Harmony Email & Collaboration

Vaco Boosts Email Security and Productivity While Cutting Support Calls by 20%

Vaco, a global professional services firm of about 10,000 employees operating in 45+ offices, depended heavily on email for recruiting and day-to-day business, making attachments a major security risk. Their prior email security solution produced frequent false positives and provided limited reporting, which disrupted legitimate communication and drove a high volume of support calls.

Vaco implemented Check Point’s Harmony Email & Collaboration, an AI-driven, cloud-ready solution that inspects every message and protects cloud mailboxes and Microsoft 365 apps. The deployment reduced erroneous email blocks and support tickets by 20% (equivalent to 3–4 full‑time staff), improved SOC visibility with clear dashboards and weekly reports, lowered phishing and zero‑day risk, and positioned Vaco to expand additional Check Point solutions.

Vaco

Lee Kaiser

Vice President of Infrastructure and Governance