Case Study: Langham Hospitality Group achieves bulletproof phishing defenses with Check Point Software's Harmony Email and Collaboration

Langham Hospitality Group Traditional Email Security to Bulletproof Phishing Defenses

Langham Hospitality Group, a global luxury hotel operator with about 8,000 employees and more than 30 properties, faced growing phishing and credential-harvesting threats that traditional defenses—a leading anti-malware email gateway and native Microsoft 365 protections—were failing to stop. Heavy reliance on staff to report suspicious messages and the high value of guest data made phishing a severe business and reputational risk.

The company deployed Check Point Harmony Email and Collaboration, which integrated quickly, unified quarantine management, and used AI/ML-driven content analysis and URL emulation (including QR-code link protection) to detect sophisticated and even internal-origin phishing attempts missed by prior tools. The rollout improved phishing catch rates, streamlined investigations and reporting, increased operational efficiency, and strengthened Langham’s overall email security posture.

Langham Hospitality Group

Perry Lai

Vice President, Information Technology