Case Study: Xtrawine boosts growth, authorization rates, and fraud prevention with Checkout.com

Xtrawine reaps the benefits of a full-bodied approach to payments

Xtrawine, the online wine retailer, was struggling with a slow and unreliable checkout experience, limited payment method choice, and rising fraud that hurt sales and customer satisfaction. To address these issues, Xtrawine partnered with Checkout.com and used its Acquiring, Fraud Detection, and Dashboard products.

Checkout.com helped Xtrawine migrate tokens, implement Frames, and gain better payment insights and fraud controls, all while supporting the team in Italian and enabling faster, more strategic decision-making. As a result, Xtrawine reduced fraud rates from 0.4% to 0%, improved authorization rates by more than 20% to above 90%, and drove 30% turnover growth between November 2020 and November 2021.

Xtrawine

Francesco Rattin

Co-founder & CTO