Case Study: Venca boosts payment acceptance by 96%+ with Checkout.com

Venca optimizes sales pipe by raising acceptance rates more than 96% with Checkout.com

Venca, a leading Barcelona-based ecommerce fashion company serving Spain and Portugal, was looking to reduce checkout friction and false declines as it expanded its online business, which now accounts for more than 80% of sales. With more than 20 million annual site visitors and increasing pressure from SCA and complex European payments, Venca needed a more reliable, customizable payments setup. Checkout.com’s Unified Payments API and acquiring services were used to support this challenge.

Checkout.com implemented the new platform in less than two weeks and achieved full compliance and rollout in under three months, with smooth go-live before Black Friday 2022. Using Frames and API, along with dashboard insights, retry rules, 3DS optimization, and local payment expertise, Checkout.com helped Venca raise acceptance rates by more than 96%, improving conversion, revenue potential, and payment visibility without adding friction for customers.

Venca

Jordi Badia

Chief Information Officer and Chief Digital Officer