Case Study: THG Ingenuity achieves a 4.6% acceptance rate uplift with Checkout.com

THG Ingenuity lifts acceptance rates by 4.6% with Checkout.com

THG Ingenuity, a provider of cutting-edge ecommerce solutions, needed a payment service provider to optimize its global payments operations. The challenge was to achieve industry-leading acceptance rates and support expansion into key markets like the UAE, while avoiding the complexity of working with multiple local providers. They partnered with Checkout.com, utilizing its Acquiring and Payment Methods services.

Checkout.com implemented a solution focused on local acquiring, which eliminated cross-border fees and improved issuer approval rates, and provided access to over 150 alternative payment methods. This strategy resulted in a 4.6% uplift in acceptance rates on the Checkout.com network. The partnership enabled efficient global expansion, particularly in the UAE, and helped power THG Ingenuity's industry-leading payments performance.

THG Ingenuity