Case Study: StaffMe boosts candidate onboarding with Checkout.com Identity Verification

StaffMe uses Identity Verification to securely connect freelancers with companies

StaffMe, a brand under the Belgian House of HR group, faced the challenge of building a secure and trustworthy platform to connect freelancers with companies. To guarantee regulatory compliance, prevent fraud, and foster trust between all parties, they needed a robust and reliable identity verification process. They chose to implement the Identity Verification service from Checkout.com to address this challenge.

By using Checkout.com's Identity Verification, which utilizes live video to authenticate user faces and identity documents, StaffMe created a simple and efficient KYC process. The solution from Checkout.com provided the reliability needed to detect fraud and fake documents. This implementation led to an 80% conversion rate for successful transactions and a Net Promoter Score of over 65% for their candidate onboarding process, demonstrating significant success.

StaffMe

Camille Six

General Manager