Case Study: ShopBack achieves higher acceptance and faster market expansion with Checkout.com

ShopBack provides customers a smarter way to pay by partnering with Checkout.com

ShopBack, the Asia Pacific cashback rewards platform, needed a flexible payments partner to support the launch of its new business line, ShopBack Deals, as it began accepting payments directly from customers amid rapid growth and COVID-19 headwinds. ShopBack chose Checkout.com, using its Acquiring and Unified Payments API to power fast onboarding and expansion.

Checkout.com helped ShopBack launch in Singapore quickly, optimize payment performance, and enter Australia before Black Friday without additional integration work. The partnership delivered an 8.9% uplift in acceptance rate, reduced payment fees, and enabled 6x average daily processing in Australia during the Black Friday campaign, helping ShopBack turn payments into a growth driver.

Shopback

Joey Yang

Product Manager