Case Study: Panda Remit improves card payment acceptance and customer experience with Checkout.com

Seamless card payments open new corridors of growth for Panda Remit

Panda Remit, a global cross-border remittance provider, faced a significant challenge as its service only accepted bank transfers. This resulted in a cumbersome customer experience with lengthy processing times and frequent payment failures. To enable seamless card payments and support its global growth ambitions, Panda Remit selected Checkout.com as its payments partner for their acquiring services.

Checkout.com provided expert local support and a dedicated onboarding team, enabling a smooth integration. The vendor implemented solutions like 3D Secure authentication, which doubled the acceptance rate while improving security. As a result, Panda Remit's customers now benefit from near-instant fund acceptance using Visa and Mastercard, greatly enhancing the user experience. Checkout.com continues to be a key partner for Panda Remit's international expansion.

Panda Remit

Ken Zheng

Founder, and CEO