Case Study: Reward Gateway improves payments and customer experience with Checkout.com

Reward Gateway - Customer Case Study

Reward Gateway, a high-growth employee engagement platform provider, needed to simplify and reduce the cost of its payments setup. By using separate gateway and acquirer services, the company faced higher processing costs, operational complexity, and confusion over ownership of the payment journey. Checkout.com provided the acquiring solution used in the case study.

Checkout.com linked the gateway and acquirer into one end-to-end platform, giving Reward Gateway a single dashboard, clean SDKs, and better visibility across the UK, U.S., and Australia. The result was lower costs, improved authorization rates, faster response times, and a better end-user experience that also reduced support calls, while freeing up savings to reinvest in products and pass on to clients.

Reward Gateway

Will Tracz

Chief Technical Architect