Case Study: Qeeq achieves 28% higher payments acceptance and 5% monthly revenue uplift with Checkout.com

Qeeq.com achieves a 28% payments approval rate uplift with Checkout.com

Qeeq.com, the operating name of GlobeTrotter Technology and an online travel agency specializing in car rentals, needed a more reliable payments experience as it expanded into new markets. Its acceptance rate was declining, payment costs were rising, and fraud and chargebacks were increasing, creating friction for customers and lost revenue. Qeeq.com turned to Checkout.com, using its acquiring and fraud detection capabilities to support growth.

With Checkout.com as its payments partner, Qeeq.com increased its acceptance rate by 28%, which translated into a 5% uplift in monthly revenue. Checkout.com also helped Qeeq.com reduce fraud by 5% and lower its chargeback rate by 0.09%, while improving payment performance and customer experience across markets.

Qeeq

Rainbow Qin

Product Manager