Case Study: OSN achieves a 3% uplift in acceptance rates with Checkout.com

OSN boosts acceptance rates 3% with Checkout.com

OSN, a streaming service provider in the Middle East, faced the challenge of improving payment acceptance rates to reduce subscriber churn caused by failed transactions. They also needed to comply with a new Mastercard mandate for tokenizing online payments. They partnered with vendor Checkout.com, utilizing its Intelligent Acceptance and network token products.

Checkout.com implemented a solution using its regional expertise and tokenization technology to update payment credentials and minimize declines. This strategy resulted in a 20% higher acceptance rate on tokenized transactions and a 3% overall uplift. For OSN, Checkout.com's solution drove an increase of over $5.5 million in processing volume and significantly improved customer satisfaction.

OSN