Case Study: Majid Al Futtaim boosts acceptance rates with Checkout.com unified payments

Majid Al Futtaim boosts acceptance rates by 3% with Checkout.com

Majid Al Futtaim, a major retail and entertainment conglomerate, faced challenges with a fractured payment setup across its numerous brands and markets. This complexity led to fluctuating acceptance rates, limited visibility into fraud and performance, and higher operational costs. To address this, they partnered with Checkout.com, utilizing its Unified Payments API, Acquiring, and Fraud Detection services to streamline their payment ecosystem.

By implementing Checkout.com's unified payment platform, Majid Al Futtaim centralized its management and gained enhanced fraud visibility. The solution included local acquiring to optimize costs. The results were significant, including a 3% uplift in acceptance rates across all brands, a 6% increase in card acceptance for Carrefour, and operational savings of AED 4 million. Checkout.com's solution provided a faster, more reliable, and cost-effective payments foundation for the group.

Majid Al Futtaim