Case Study: Delivery Hero boosts localized payments and acceptance rates with Checkout.com

How localized payments is driving Delivery Hero’s global expansion

Delivery Hero, a global online food-delivery and grocery platform, needed to scale payments across more than 70 countries while meeting local market preferences, regulations, and customer expectations. To support its international growth, Delivery Hero worked with Checkout.com on acquiring, payment methods, fraud detection, and network tokens, particularly across MENA where payment localization was a priority.

Checkout.com helped Delivery Hero launch and optimize local payment options quickly, including Apple Pay and OmanNet, while enabling smarter cross-border routing, QR code payments, and upgraded fraud controls. The results included a 1% increase in acceptance rates in MENA, lower processing costs through local debit card processing, improved settlement efficiency, and stronger fraud prevention and compliance, all of which support Delivery Hero’s ongoing global expansion.

Delivery Hero

Vera Aichkina

Senior Manager of Payments Acceptance in EMEA