Case Study: Headout achieves a 5% higher acceptance rate with Checkout.com

Headout boosts acceptance rate by 5% with Checkout.com

HeadOut, a global travel company, faced a significant challenge with declined online payments, which resulted in lost revenue and a poor customer experience. To maximize conversions from its advertising spend, HeadOut partnered with Checkout.com to leverage its Intelligent Acceptance solution and improve its payment acceptance rate.

Checkout.com implemented its solution through a phased approach, providing full technical support to ensure zero downtime. By utilizing Intelligent Acceptance, global acquiring, and Fraud Detection Pro, Checkout.com helped HeadOut achieve a 5% higher acceptance rate. This improvement led to significant revenue growth and a smoother checkout experience, leading HeadOut to route 100% of its card and digital wallet payments through Checkout.com.

HeadOut