Case Study: Freedom Pizza delivers a digital customer experience with Checkout.com

Freedom Pizza Delivering a digital customer experience

Freedom Pizza, a healthy super-fast pizza delivery company in the UAE, wanted to scale its digital-first business while improving customer experience and reducing the cost and friction of its payment setup. After struggling with bank-based gateway services that were expensive, inflexible, and weak on support, the company turned to Checkout.com for acquiring and payment gateway support.

Checkout.com provided Freedom Pizza with a reliable, consistent payments solution and a more collaborative partnership for its developer team. The switch helped Freeedom Pizza expand its online order rate to 50% and growing, while supporting a larger operation of 10 locations, 250 employees, and 135 drivers. With Checkout.com, Freedom Pizza also gained strong customer service, easier technical integration, and a scalable payments foundation for future regional and international expansion.

Freedom Pizza

Ian Ohan

Founder & Chief Executive Officer