Case Study: PadSplit reduces payment fees and scales affordable housing with Checkout.com

Fast, flexible payment processing powers PadSplit’s mission

PadSplit, the largest co-living marketplace for the workforce in the U.S., needed a better way to manage rising payment processing costs as it scaled across cities. Its previous provider used a blended pricing model that made fees opaque and expensive, especially since members paid with a mix of debit and credit cards. PadSplit turned to Checkout.com for acquiring services to find a more flexible, transparent payments setup.

Checkout.com implemented Interchange++ pricing, giving PadSplit clearer visibility into transaction costs and aligning fees more closely with card type. This immediately reduced PadSplit’s payment processing fees by 1%, helped by the fact that 88% of members pay with debit cards. Checkout.com also provided ongoing support and proactive account analysis, helping PadSplit use payments as a strategic lever to support its mission and future growth.

PadSplit

Gayle Abrahams

Chief Financial Officer