Case Study: Community Fibre improves payment flexibility with Checkout.com

Community Fibre improves broadband customer flexibility, by activating card payments through Checkout.com

Community Fibre, a fast-growing UK broadband provider, needed a more flexible way to take payments as customer preferences shifted beyond direct debit. To support customers who wanted more control over their spending, Community Fibre looked for a fast, compliant card payment solution and chose Checkout.com, using its Acquiring and Payment Methods products.

Checkout.com enabled Community Fibre to launch card payments quickly while staying fully compliant with PCI DSS and other regulations. The results were strong: card payments steadily increased over the following year, customer numbers doubled, and uptime reached 100%, helping Community Fibre retain customers it might otherwise have lost.

Community Fibre

Chris Williams

Chief Information Officer