Case Study: Coinbase boosts payment acceptance and fraud protection with Checkout.com

Coinbase boosts acceptance by 13 points with Checkout.com

Coinbase, a leading cryptocurrency exchange, needed a payment infrastructure that could scale with the rapid innovation of the global crypto market while ensuring resilience, security, and regulatory compliance. Its challenge was to reduce payment failures and tighten fraud protection to prevent customer frustration and attrition. To address this, Coinbase partnered with Checkout.com and used its Acquiring, Fraud Detection Pro, and Intelligent Acceptance services.

Checkout.com implemented a custom intelligent orchestration layer for transaction routing and provided its fraud prevention tools. This solution gave Coinbase the redundancy and security needed to operate in over 100 markets. As a result, Coinbase achieved a 13 percentage point increase in its payment acceptance rate and cut its fraud rates by over half, all while expanding its global payout capabilities. Checkout.com provided the high-performance payments partnership essential for Coinbase's growth.

Coinbase