Case Study: Toolstop achieves a 19% lift in approval rates with Checkout.com

Checkout.com powers a 19% jump in Toolstop’s approval rates

Toolstop, one of the UK’s largest online suppliers of power tools, needed a better payments setup after discovering it was losing online sales because some credit card purchases couldn’t be processed. The company partnered with Checkout.com in November 2020, using its Acquiring, Payment Methods, and Unified Payments API capabilities through a native BigCommerce integration.

Checkout.com quickly diagnosed and fixed the payment issue, improving checkout speed and creating a more seamless customer experience. As a result, Toolstop saw a 19% increase in acceptance rates and an estimated £22k in extra revenue per month, while also gaining access to more payment methods and more proactive support from Checkout.com.

Toolstop

Neil Bruce

Ecommerce Manager