Case Study: Chrono24 boosts payments performance with Checkout.com

Checkout.com arrives in time to give Chrono24 best-in-class payments performance

Chrono24, the world’s leading online destination for luxury watches, needed a payments partner that could support high-value transactions across multiple currencies while maintaining a seamless, secure checkout experience. The company wanted to avoid friction for customers buying watches ranging from a few hundred to hundreds of thousands of euros, and it needed to be onboarded quickly ahead of the holiday period. Chrono24 used Checkout.com’s Acquiring and Unified Payments API.

Checkout.com provided Chrono24 with a unified payments platform, granular payments data, and dedicated support to help optimize authorization performance and reduce retries. The integration was completed in less than six weeks, and Chrono24 saw a significant increase in successful card authorizations, fewer payment retries, and improved customer satisfaction. Checkout.com also enabled Chrono24 to understand issuer rejections by market and payment method, helping drive ongoing performance improvements.

Chrono24

Christoph Emminger

Head of Transaction Products