Case Study: Alma achieves a 15% acceptance rate increase with Checkout.com

Alma boosts acceptance rates 15% with Checkout.com

Alma, a French retail tech company offering installment payment solutions, faced the challenge of adapting to changing consumer habits that prioritized budgeting and responsible consumption, while also needing to improve its payment resilience and performance against fraud. To address this, they partnered with the vendor Checkout.com, leveraging its Intelligent Acceptance and Network Tokens services.

Checkout.com implemented a solution focused on optimizing retry strategies, payment routing logic, and issuer connections. This collaboration led to a 15% uplift in Alma's acceptance rate within a year and provided a stable 99.99% gateway uptime. Furthermore, the number of Checkout.com merchants using Alma as a payment method quadrupled in 2024.

Alma