Case Study: ICE Consulting improves service quality with Checkmk

Ice Consulting saves time and manages 12,000+ services with Checkmk

ICE Consulting, a managed IT service provider, required a modern monitoring tool to support distributed monitoring across numerous customer environments and ensure reliable service delivery. Their challenge involved managing a vast and varied IT infrastructure for over 1,000 clients and needing to efficiently detect issues to meet service level agreements. They turned to Checkmk for a solution.

By upgrading to Checkmk Ultimate with Multi-Tenancy, ICE Consulting implemented a centralized, distributed monitoring system overseeing 13 sites and more than 12,000 services. Checkmk’s reporting automation and multi-tenancy features significantly reduced the IT team's manual workload. The solution provided critical visibility, improved service quality, and allowed for easy management of customer access to monitoring data.

Ice Consulting