Case Study: LivePerson achieves a fast, accurate secure SDLC with Checkmarx

Liveperson Implements Innovative Secure Sdlc

LivePerson, a pioneer in chat-based customer service founded in 1995, serves over 8,500 clients and handles 13M+ chat sessions per month. Facing a million‑line codebase and a 150+ developer CI environment, the company needed a source code analysis solution that could accurately scan incomplete code, show scan deltas, perform 30–40K LoC scans in minutes, support many concurrent scans, and provide strong vendor support for CI integration.

After a successful POC, LivePerson implemented Checkmarx within its build pipeline and integrated results into a TeamCity dashboard; scans run pre‑compilation and block builds with medium/high issues while delivering actionable reports to developers. The solution met performance and accuracy requirements, handled incomplete code, scaled to concurrent scans, and delivered strong ROI and vendor support, enabling a more automated, secure SDLC.

LivePerson

Yair Rovek

Security Specialist