Case Study: 1Password achieves secure system health monitoring for thousands of customers with Checkly

How 1Password Relies on Checkly for Secure System Health Monitoring for Thousands of Business Customers

1Password, a leader in human-centric security and privacy, needed a way to provide transparent health monitoring for its SCIM bridge customers. Because customers deploy the bridge in their own environments, 1Password wanted a secure way to give administrators visibility into service health and help them diagnose issues without exposing sensitive data. They turned to Checkly for synthetic monitoring of the SCIM bridge.

Using Checkly’s API and health check polling, 1Password automatically provisions monitoring for each new bridge, with access tightly limited through unique identifiers and a separate authentication token. The result is seamless, privacy-preserving system health monitoring that alerts administrators when issues occur and helps many customers resolve problems on their own before contacting support. According to 1Password, thousands of active SCIM bridges use Checkly, significantly reducing support calls and improving the customer experience.

1Password

De Ville (DV) Weppenaar

Senior Developer