Case Study: Redwood achieves faster, more accurate patient intake with CheckinAsyst

Redwood cuts patient wait times by 50% with CheckinAsyst

The customer, Redwood, faced challenges with time-consuming manual patient intake processes that resulted in long wait times. This issue was exacerbated by the need for a contactless check-in experience during the 2020 pandemic. To address this, they turned to vendor CheckinAsyst (HealthAsyst) for its digital intake solution.

CheckinAsyst implemented a solution featuring pre-visit registration and a digital patient check-in, which was integrated with the practice's EHR. This eliminated paperwork and manual data entry by sending information directly to patient charts. The results were significant: Redwood minimized patient wait times by 50%, saved 7 staff hours per week, and improved patient data accuracy through the bi-directional EHR integration provided by CheckinAsyst.

Redwood