Case Study: Mercer Bucks Orthopaedics reduces wait times and boosts collections with CheckinAsyst

Mercer Bucks Orthopaedics cuts wait times 50% with CheckinAsyst

Mercer Bucks Orthopaedics (MBO), a medical group serving Central New Jersey and Pennsylvania, sought to adopt new technology to benefit its practice and patients but required any new initiative to prove its worth quickly to drive large-scale adoption. The vendor, CheckinAsyst (HealthAsyst), provided its solution to help the clinic achieve a rapid return on investment.

By implementing CheckinAsyst, MBO reduced returning patient wait times by 50% and increased co-pay and balance collection by 25%. The solution also minimized dictation work to save 50% of physician time and created such significant efficiency gains that the clinic realized $80,000 in savings by reducing two full-time equivalent staff positions.

Mercer Bucks Orthopaedics (mbo)