Case Study: Jersey Community Hospital achieves 30% higher staff capacity and stronger compliance with CheckinAsyst

Jersey Community Hospital boosts staff capacity 30% with CheckinAsyst

Jersey Community Hospital, a multi-specialty clinic, faced significant inefficiencies due to its reliance on paper-based check-in processes. These manual methods put considerable pressure on staff, delayed care coordination, and led to longer patient wait times, which increased dissatisfaction. To address these challenges, the hospital implemented CheckinAsyst's digital intake solution.

Using CheckinAsyst, the hospital successfully digitized its patient intake. The solution enabled the practice to manage its workflow without replacing two staff members lost to attrition. The results were substantial, including minimizing check-in time to under a minute for pre-registered patients, increasing compliance for PHQ-9 forms from 40% to 86%, and reducing no-show rates to below 3%. CheckinAsyst also helped the hospital reach the top 25% in CG-CAHPS scores and achieve a 30% higher staff capacity.

Jersey Community Hospital