Case Study: Family Health Network boosts patient payment collection by 64% with CheckinAsyst

Family Health Network boosts patient payment collections by 64% with CheckinAsyst

Family Health Network (FHN), a community health center, faced challenges with a paper-based patient intake process that was time-consuming for staff and frustrating for patients. This led to incomplete forms, inaccurate data, and difficulties with UDS reporting. To address this, they partnered with vendor CheckinAsyst and implemented its digital patient intake solution.

By switching to CheckinAsyst's digital solution, FHN streamlined its workflows. This implementation resulted in a 64% increase in patient payment collections, a 17% higher completion rate of PRAPARE screeners, and 126% more sliding fee applications submitted, greatly enhancing their operational efficiency and data accuracy.

Family Health Network (fhn)