Case Study: Spirit Bear Lodge achieves a seamless, customized booking system launch with Checkfront

Spirit Bear Lodge - Customer Case Study

Spirit Bear Lodge is an ecotourism and adventure travel operator offering waterfront accommodation and wildlife encounters in the Great Bear Rainforest. Office Admin Bridget Orsetti chose Checkfront’s booking system after a positive experience with a friend’s non-profit, but the lodge’s all‑inclusive, complex offerings required a tailored setup and hands‑on support to launch successfully.

To meet that need, Spirit Bear Lodge engaged Checkfront Professional Services for a guided implementation and launch support. Checkfront’s Launch Specialist provided rapid issue resolution and step‑by‑step guidance, enabling a customized configuration of the platform, a smooth go‑live, and greater operational confidence — Bridget described the service as a “lifeline” during launch.

Spirit Bear Lodge

Bridget Orsetti

Office Admin/Reservations/Marketing