Case Study: Sapa Sisters achieves streamlined bookings and greater social impact with Checkfront

Sapa Sisters on Using Your Business to Create Lasting Social Impact

Sapa Sisters is a women-owned trekking social enterprise in Muong Hoa, Vietnam, employing Hmong highland women as guides and using tourism to create sustainable income and protect vulnerable community members. Facing barriers like poverty, limited access to capital, and threats such as human trafficking, the company needed a reliable way to scale operations and present a professional, trustworthy online booking experience—so Sapa Sisters adopted Checkfront’s booking and invoicing system.

Checkfront implemented an online booking portal, calendar and invoicing tools that let customers manage reservations themselves and allow Sapa Sisters to add extra services on their website. The result: clearer booking management, a more professional customer impression, and significantly less time spent handling email reservations—supporting the company’s growth to nineteen guides in peak season. Checkfront’s platform has made daily operations more efficient and helped Sapa Sisters focus on their core social mission.

Sapa Sisters

Ylva Lindberg

General Director