Case Study: Drake Bay Getaway Resort wins Boutique Hotel Award with Checkfront

Drake Bay Getaway Resort Wins Boutique Hotel Award

Drake Bay Getaway Resort, a boutique resort in Costa Rica, needed a booking platform that could give the owners clear calendar visibility and quick access to reservations from the office. Yens Steller and Patrick Ludwig, both engineering-trained entrepreneurs, searched extensively before choosing Checkfront.

Using Checkfront to manage booking inquiries, custom packages, and detailed guest notes, the resort could track pickup locations, dietary restrictions, daily activities, and special occasions. Drake Bay Getaway Resort won the 2015 Boutique Hotel Award for Beach or Coastal Hotel in its first year of operation, and the owners credited Checkfront with helping them deliver the customer service and detail that supported the award, with no complaints about missed details to date.

Drake Bay Getaway Resort

Yens Steller

Owner